Shipping Policy - Buy Printhead & Spare parts from really source

Shipping Policy

We ship worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives at your destination fast and securely.

  1. Order Successful

After you have successfully placed your order you will receive an email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

2.  Processing

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

We will carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small number of orders may still need between 2-3 business days depending on stock availability.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time. If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

3.  Shipping

Our partners with major international shipping companies offer different methods.

You can choose your preferred shipping method on the Order Information page during the checkout process.

Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

4.  Delivered

Note: For tracking numbers, it may take a short time before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

5.  Tax

Kindly note that all packages are shipped from different Warehouses. You do not need to do anything with export on our side. No fee charge for exporting on our side. But the import tax may occur depending on your country’s Customs.  And most of the lower value items have no tax-charged in most countries. Such as America, Canada, and Europe countries. You may check with your local Customs Office for more information. Some of the counties’ customs may charge some tax. It will pay by the buyer.  If you need some more assistance from our side,  feel free to contact our online sales representative or send an email to us.

6.  Contact Us

If any issue during the shipping time or after receiving the item, please feel free to contact us, our customer service representatives will offer you a satisfying solution.